Ronnie’s career in the security industry began over 25 years ago. Ronnie's experience has centred in the Close Protection and RST (Residential Security Teams) sectors. Having looked after a number of high profile individuals, including celebrities, Ronnie has managed teams of close protection officers delivering support to visiting diplomats.
More recently, Ronnie managed teams of guards providing static guarding services to high profile sites, including Wapping, for a major PLC. Ronnie is a highly committed MD who has made a success of ensuring that he delivers the service he promises to his clients.
With a background in Chemical Engineering, I embarked on a journey of continuous growth and achievement that led me to the pinnacle of my career as an Operations Manager.
My pursuit of excellence began with a degree in Chemical Engineering from Petroleum-Gas University of Ploiesti, Romania, where I developed a solid foundation in problem-solving, analytical thinking, and process optimization.
Following my studies, I embraced the challenge of being a Quality Engineer, focusing my attention to detail and dedication to maintaining the highest standards of product and service quality. However, seeking new horizons and determined to explore fresh opportunities, I decided to embark on an exciting adventure and relocated to England.
My journey in the United Kingdom commenced with my role as a Quality controller, followed by a position as a mobile driver for SmartGuard Security. My unyielding commitment to excellence did not go unnoticed, propelling me to the position of Operations Assistant within our esteemed company.
As an Operations Assistant, I demonstrated a remarkable ability to streamline processes, optimize workflows, and implement innovative strategies that improved overall efficiency. My unwavering dedication and drive for success earned me recognition from the company and led to my current role as Operations Manager.
In my current capacity, I have exhibited extraordinary discernment in managing complex operational challenges.
James began his career at SmartGuard Security during the challenging times of 2020 when the world faced the Covid-19 pandemic, James started as a static security guard at a local hospital. In 2021 James decided to move over to our esteemed mobile security team. As a key member James swiftly adapted to new responsibilities, including carrying out unlocks, locks, patrols, and being ever vigilant in responding to alarms, ensuring our clients' premises remained secure.
In 2022, James decided to take on a new role within our organization he became part of our office team assisting our Operations Manager and Managing Director in the daily operational side of the business.
We manage our business in a way that promotes positive economic, social and environmental impacts of our activities and focus to minimise any negative impact.
This means that we have to balance the interests of the various stakeholders involved, including: employees, customers, suppliers, investors and the local communities in which we operate.
Our approach develops and maintains the trust of our stakeholders and their belief that we offer a valuable contribution to society, ensuring it's security and sustainability.
We work with our customers in a way which enables them to feel secure and develop their own position in society.
We are continually improving our environmental performance.
Our Aim is to:
Continually improve our environmental performance with respect to minimising any adverse effects on the atmosphere, water and land, including pollution prevention.
Conserve resources by reducing waste and minimising consumption of raw material and energy, including the use of low carbon emission vehicles. When waste is unavoidable, we are committed to recycling and safe disposals to mitigate undesirable environmental effects. This includes recycling folders and office waste within the office and shredding confidential material before sending to a recycling centre.
Promote environmentally friendly products to our customers and to act in an environmentally friendly manner, including the closing of windows and turning off lights where not in use.
Service Reliability:
We are accurate and dependable and we keep our promises.
Responsiveness:
We provide quick and willing service and respond positively to clients needs, taking time with them and making it clear that we value their business.
Assurance:
We display courtesy, honesty, professionalism and knowledge, reassuring the client that their security needs are in safe hands.
Tangibles:
We keep all our work areas clean and tidy, as well as our appearance. All publications are clear and easy to understand.
Empathy:
We offer a caring service tailored to suit each client's needs. Summed up as "putting yourself into your client's shoes”.
At SmartGuard Security, we are committed to providing an inclusive working environment where everyone feels valued and respected.
We have a diverse customer base, one that expects to be served by people with whom they can identify, and our aim is to ensure that this expectation is met and maintained. This means that we encourage all our employees to welcome diversity and respect each person’s individuality.
We are advocates of sustainability. Where ever possible, we will always source labour locally to our client and procure our supplies in the same way.
SmartGuard Security will need access to certain information relating to the company and sites where it operates.
SmartGuard Security will hold this information in confidence and will not disclose or permit it to be made available to any person, firm or company. Ensuring that each person to whom the disclosure of Confidential Information is made to is fully aware in advance of their obligations to keep confidential and not reveal to any person, firm or company the Confidential Information. We subscribe to the Data Protection Act.
We are SIA (ACS) approved contractors for the purpose of Keyholding and Security Guarding.
For more information on any of our services, click the contact button to provide us with your details and a brief description of your requirements and a member of our team will contact you.
To speak to a member of our security team directly,
call us on 0800 980 4037.
